Mid Office Solution :- CONSOLIDATORS, AGENTS

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CONSOLIDATORS, AGENTS

Mid Office Solution :-

  • Comprehensive midoffice for managing the business processes
  • Centralized fulfillment and processing of bookings from multiple sources
  • Intuitive virtual booking file
  • Manage buy and sell rules
  • CRM for both Agents & Direct Customers
  • Direct connect to various suppliers (Flights, Hotels)
  • End-to-end automation from Buying to Selling & Reconciliation
  • Extensive Reporting System for all Analytical & MIS
  • Exchange rate management

Amazing Features

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ADMIN:-
  • Manage Agents
  • Manage Sub-Agents
  • Manage Users & Skills
  • Manage Actions
  • Manage Currency
  • Manage Users Incentive Grids
  • Manage Query Templates
  • Manage Email Account
MANAGE SUPPLIERS:-
  • Manage Suppliers – Flight, Hotel
  • Assignment Supplier Flight, Hotel
GDS APPS:-
  • Manage GDS Apps
  • Assignment GDS
PROMOS & DISCOUNTS:-
  • Manage Commissions Airlines – Intelegent commission reader
  • Manage Commissions Agents
  • Manage Markups
  • Manage Promos
BRAND & DESIGN:-
  • Manage Header & Footer
  • Manage Analytics – Any third party (for traffic analysis)
  • Manage Logo
  • Manage Contact Info
  • Manage Advertisement
MID-OFFICE::-
  • GDS Apps
  • Bookings – Manage, Sync, Update, Queue etc
  • Travels Reminders
  • Refunds
  • Charge Backs
  • Follow Ups
WALLET:-
  • Add Funds
  • Activities
  • Disputes
COMMUNICATIONS:-
  • Ticketing System - Consolidator, Agent, Sub-Agents
  • Live Chat
REPORTING:-
  • Productivity – sector, tickets, bookings, pax
  • Productivity – revenue, commission, MCO, refunded, chargebacks
  • Searches Vs Book Report – sector, tickets, bookings, pax
  • Profit Vs Loss Report
  • Refunded/Cancelation Report
  • Charge Backs Report
  • Users Occupancy Report – production, break, support etc
  • Agents Commission Report
  • Airlines Commission Report
TRACKING:-
  • Tracking - weekly, monthly, yearly (b2c,b2b)
  • Tracking Report – activities, actions etc
  • Traffic Report – searches, clicks, book – sources wise
  • Segments Report – inprocess, booked, cancelled
API DOCUMENTATION:-
  • Flight – search, validate, book (API redistribution)
  • Hotel – search, validate, book (API redistribution)
AUTOMATION:-
  • Real time eTicket Notifications
  • Real time SMS Notifications
  • Real time Booking Process Notification to Customer
  • Real time Booking Sync from GDS – Amadeus, Sabre
  • Real time Travel Reminders Notifications
  • Custom Email Sending
  • Real time Booking Status email to customers
INTELEGENT ROBOTS:-
  • Intelegent Airline Commission Reading - Email, Pdf, Word, Excel, Images
  • Fare Rule Finder & Penalties Reader
  • Auto Refund & Cancellation Process
  • Auto Ticketing
  • CC Verification
  • Fraud Check
  • Auto Bookings Assignment – Basis on skills